P008 Improving patient care cost-effectively through a virtual rheumatology biologic clinic

Improving patient flow through an eye clinic

the flow of patients through our eye programme is about making their journey easier while making the best use of our own time and resources in the eye clinic. It involves elminating unnecessary steps and processes, giving us more time to focus on our patients and on providing a good – and friendly – service. Eye care administrators and managers benefit too: better patient flow reduces waste and...

Evaluation of a pharmacist-managed anticoagulation clinic: Improving patient care

BACKGROUND Anticoagulation management services (AMSs) are widely used for anticoagulation management in many countries. Our AMS is a pharmacist-run ambulatory clinic with a physician advisory committee that manages patients referred with complicated anticoagulation histories. This paper assesses the adequacy of anticoagulation, rates of anticoagulant-related events and associated health care re...

Survey of satisfaction with care in a rheumatology outpatient clinic.

Consumer satisfaction is increasingly recognised by hospital administrators and health care providers as an important aspect of health care. A study was undertaken to investigate the satisfaction with care among patients with rheumatoid arthritis (RA) attending a rheumatology outpatient clinic at Leeds General Infirmary. The Leeds satisfaction questionnaire was developed and rigorously tested f...

Improving access to rheumatology care: a continuing challenge.

Excellence in Patient Rights in a Physiotherapy Clinic through an Education-Based Program

Background & Objective: Patient’s rights seem to be accepted theoretically, but often neglected in practice. Respect to patient’s rights by health care providers may optimize health outcomes and quality of life and create a perfect connection between health care services and patients needs as well as their expectations. This study was aimed to identify deficits in respect to patientschr('39') r...